I've had my Star BM for over a year now, and it's a very nice little pistol. Mine has been very accurate, surprisingly so, and the reliability has been no problem - EXCEPT with Wally World White Box ammo.... This same round also has caused problems in my Walther P1, & KelTec P11. My friend says the wwwb ammo has given him problems too.
Nothing is cheaper than the wwwb, but just understand that the quality is questionable. Some 9mm lots seem to be just fine, other's, MERDE. It's great plinking ammo, it's just a shame that a person might think he has a pistol problem, when actually it's a ammo problem.
As for hollow points, I don't think the pistol was disigned for them, but I've read on other forums that some people find their particular BM's feed them just fine. You might check the feed ramp and make sure it's slicker n' snot and see what happens.
You've probably already found this out, but replacing the recoil springs is kind of a pain. The "captured" aspect is something I'd never experienced before, but once you figure it out, it's not hard to replace the recoil spring at all. I replaced my original springs with new ones from Numrich..